My Oracle Support Banner

Arabic Characters And Currency Coming As # In Account Summary Of Accounts(TD, LOAN, CASA) (Doc ID 2612396.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Arabic characters and Currency coming as # in Account Summary of Accounts(TD, LOAN, CASA)

EXPECTED BEHAVIOR
-----------------------
Arabic characters and Currency should be displayed properly in Account Summary of Accounts(TD, LOAN, CASA)

STEPS
----------------------
1. Log in as retail User
2. Go to accounts
3. Go to Current and savings accounts
4. Click on view statement
5. Click on download as pdf
6. If description has arabic characters or currency is LYD its coming as ### for that


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.