Wrong data displayed in ACH Recall Priority Dashboard screen [Function id: PADIVIEW] (Doc ID 2614232.1)

Last updated on MAY 22, 2020

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Processed Recall transactions which are not pending for customer accept or reject are getting populated under Recall Priority dashboard records

EXPECTED BEHAVIOR
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Processed Recall transactions which are not pending for customer accept or reject should not get populated under Recall Priority dashboard records

STEPS
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The issue can be reproduced with the following steps:-
1. Process incoming pacs.008 file through jobs and liquidate the transaction and check the status in function id PADIVIEW
2. Process camt.056 file for the same and transaction status updated to "Recall received" in function id PADIVIEW
3. Process the recall request and validate the transaction status
4. Txn status updated to "Returned"
5. Validate the Recall Priority dashboard records data in function PMDREST

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Users still see the transaction in recall priority dashboard which are already processed

Cause

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