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Unable to close bank guarantee (Doc ID 2614343.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 3.4 and later
Information in this document applies to any platform.

Symptoms

On : 3.4 version, Production Support-CET

ACTUAL BEHAVIOR
---------------
When attempting to close the bank guarantee, system should is allowing to enter all the fields, but not allowing to save the transaction and error code also not displayed.

EXPECTED BEHAVIOR
-----------------------
When attempting to close the bank guarantee, system should allow to enter all the fields and save the transaction.

STEPS
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The issue can be reproduced at will with the following steps:
1. Need to select a bank guarantee for which cancellation event is triggered
2. Ensure cancellation event is identified as new version.
3. Try to close the bank guarantee.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue -
1. User will not be close the bank guarantee and settle customer account.

Cause

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In this Document
Symptoms
Cause
Solution


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