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Unable to crystallize the bill - AC-DEF04 (Doc ID 2614356.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 3.4 and later
Information in this document applies to any platform.

Symptoms

On : 3.4 version, Production Support-SET

When attempting to crystallize the bill
the following error occurs.

ERROR
-----------------------
AC-DEF04 - FCY entry needs non-zero FCY amount and Exchange rate


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Need to select a discounted bill.
2. Selected bill should have been partially liquidated multiple times
3. Ensure sum of Local currency amount of all partial liquidations is greater than the discounted local currency amount.
4. Try to crystallize the bill.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue,
1. If crystallization is not done on the same day, loan also will not be created. Hence bank may not earn additional interest.

Cause

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In this Document
Symptoms
Cause
Solution


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