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Unable to trigger user defined event for an bill - CF-CHRG001 (Doc ID 2614372.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 3.4 and later
Information in this document applies to any platform.


On : 3.4 version, Production Support-SET

When attempting to trigger the user defined event transaction
the following error occurs.

CF-CHRG001 - Could not populate for charge association

The issue can be reproduced at will with the following steps:
1. Need to select a bill for which user defined event is already triggered
2. During previous user defined event triggering, null sequence should get inserted into user defined event table.
4. Try to trigger one more user defined event entry.

The issue has the following business impact:
Due to this issue,
1. Bill is still shown as outstanding in the many of the reports although liquidated.


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