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RP - Wrong Scheme And Benefit Combination In Cotb_cust_availed_scheme_ (Doc ID 2614659.1)

Last updated on DECEMBER 15, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.2 version, Implementation Support

ACTUAL BEHAVIOR
---------------
When the Customer linked with multiple schemes having benefit plan linked for statement charges.The system not returning correct Benefit plan, scheme id and eligibility plan.


EXPECTED BEHAVIOR
-----------------------
When the Customer linked with multiple schemes having benefit plan linked for statement charges.The system should return correct Benefit plan, scheme id and eligibility plan.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attach multiple schemes having benefit plan attached along with eligibility plan for the customer
2. The system not returning correct Benefit plan, scheme id and eligibility plan attached combination and thus system is updating wrong scheme and eligibility plan while availing scheme benefits.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users not able to attach correct benefit plan, schemes and eligibility plan for the customer.

Cause

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In this Document
Symptoms
Cause
Solution
References


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