Consumer Lending : Unable to authorize the vami contract fails with Error "GW-CUS001"
(Doc ID 2614672.1)
Last updated on SEPTEMBER 06, 2021
Applies to:Oracle FLEXCUBE Universal Banking - Version 11.6 and later
Information in this document applies to any platform.
On : 11.6 version, Production Support-SET
When user trying to Authorize VAMI Contract,
the following error occurs.
"GW-CUS001 - Unexpected Internal Error occurred during processing of message for the external reference number $1"
The issue can be reproduced at will with the following steps:
a. Query the account
b. Check for the new facility linked.
c. Do the VAMI and then the disbursement.
User not able to Authorize contract.
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