My Oracle Support Banner

Print Comments Tab Not Working In Alert Details Page (Doc ID 2614889.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

Version 8.0.2
Print Comments tab not working in Alert Details page

Clicking on Print Comments tab, black window opens and PDF doesn't get generated.

In UMM logs below error code is observed:
SQL Exception Occured : ORA-64203: Destination buffer too small to hold CLOB data after character set conversion.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.