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Post Patch Set Deployment Customer Creation and Facility Summary Screen Fails With Error "ORA-29532: Java call terminated by uncaught Java exception: java.lang.NoClassDefFoundError" (Doc ID 2615140.1)

Last updated on NOVEMBER 27, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.6 and later
Information in this document applies to any platform.

Symptoms

On : 11.6 version, Production Support-SET

Post Patch Set deployment the following operations fail

Customer Creation from Customer Relationship Management(CRM) System fails with error "ORA-29532: Java call terminated by uncaught Java exception: java.lang.NoClassDefFoundError"


Double click on a record from Summary Screen (GEDWFACT) to view in detailed screen fails with error "java.sql.SQLException: ORA-29532: Java call terminated by uncaught Java exception: java.lang.NoClassDefFoundError"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Deploy the EAR and patch set
2. Test the scenario from Flexcube Retail (FCR )end by creating a customer from CRM

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create customers from FCR side 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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