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Unable To Map Custom Role to User with Custom Dashboard (Doc ID 2616045.1)

Last updated on JANUARY 28, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-------------------------
Whenever Bank Admin creates any Custom Role and assigns it to user, user is not able to see Dashboard, In spite of dashboard module being assigned to Custom Role.

EXPECTED BEHAVIOR
---------------------------

Whenever Bank creates any Custom Role and assigns it to a User, User should be able to see the Dashboard with those Roles.

STEPS
----------
The issue can be reproduced at will with the following steps:
1. Create a New Custom Role
2. Map this Custom Role to Default Dashboard
3. Create a New User and Map this Role to this New User.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the users cannot view the Dashboard and they see a blank screen.

 

Changes

 No Environment/Account/Hardware changes causes this Issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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