“Cheque Number does not exist" Error Faced for Stop Cheque Request Even Though Correct Cheque Number is Entered
(Doc ID 2616928.1)
Last updated on JULY 26, 2021
Applies to:
Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]Information in this document applies to any platform.
Symptoms
Below error is faced while trying to search even correct Cheque number
ERROR
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Cheque Number does not exist
STEPS
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The issue can be reproduced at will with the following steps:
1. Login with retail user
2. Navigate to Dashboard > Toggle Menu > Accounts > Current and Savings > Account Details
OR
Dashboard > My Accounts Widget > Current and Savings > Savings Account > Active Account >
More options > Account Details
3.click Stop/ Unblock Cheque
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |