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“Cheque Number does not exist" Error Faced for Stop Cheque Request Even Though Correct Cheque Number is Entered (Doc ID 2616928.1)

Last updated on JULY 26, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

Below error is  faced while trying to search even correct Cheque number

ERROR
-----------------------
Cheque Number does not exist

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with retail user
2. Navigate to Dashboard > Toggle Menu > Accounts > Current and Savings > Account Details 
OR
Dashboard > My Accounts Widget > Current and Savings > Savings Account > Active Account >
More options > Account Details
3.click Stop/ Unblock Cheque

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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