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Role Drop Down Is Blank While Creating Retail Users (Doc ID 2617734.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Missing Roles while creating retail users


EXPECTED BEHAVIOR
-----------------------
Roles while creating retail users should be present in the drop down for role selection

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as admin
2. Go to User Management Screen
3. Create user
4. Select User Type as Retail


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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