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Unable to Open Account Statement in PDF Format (Doc ID 2618657.1)

Last updated on DECEMBER 18, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to open account statement in PDF format.

EXPECTED BEHAVIOR
-----------------------
Account statement should get opened in PDF format.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into OBDX (Oracle Banking Digital Experience) application using retail user.
2. Toggle Menu -> Accounts -> Current and Savings -> View Statement.
3. Click on Download.
4. Click on PDF file to view.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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