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Unable to delete bank guarantee amendment (Doc ID 2618664.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 3.4 and later
Information in this document applies to any platform.


On : 3.4 version, Production Support-SET

When attempting to delete the bank guarantee,
the following error occurs.

Invalid teller ID for the contract reference number

The issue can be reproduced at will with the following steps:
1. Need to select a bank guarantee where amendment is done.
2. Bank guarantee should not be authorized.
3. Try to delete the entry by a different user ID other then the maker ID

The issue has the following business impact:
Due to this issue,
1. Contract can't be deleted and branch can't close the transactions for the day.
2. Branch can't go for end of day operations.


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