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Unable to delete bank guarantee amendment (Doc ID 2618664.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 3.4 and later
Information in this document applies to any platform.

Symptoms

On : 3.4 version, Production Support-SET

When attempting to delete the bank guarantee,
the following error occurs.

ERROR
-----------------------
Invalid teller ID for the contract reference number


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Need to select a bank guarantee where amendment is done.
2. Bank guarantee should not be authorized.
3. Try to delete the entry by a different user ID other then the maker ID

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue,
1. Contract can't be deleted and branch can't close the transactions for the day.
2. Branch can't go for end of day operations.

Cause

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In this Document
Symptoms
Cause
Solution


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