DRW- Charges/Pricing To Be Waived For Specific Customer But Collect For CTR
(Doc ID 2619048.1)
Last updated on NOVEMBER 28, 2022
Applies to:
Oracle Banking Payments - Version 14.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.3.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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CTBC has a business scenario- messages routed from HO - CTCBTWTPXXX for both
1. Incoming SWIFT routing out to FED as CTR- Charges to be applied.
2. DRW- incoming DRC- debited to CTBCTWPT account and DRW sent out.- Charges are not to be applied and need a setup to waive the charges.
Manual waiver cannot be done as DRW is auto created on release from FED Drawdown Queue.
EXPECTED BEHAVIOR
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1. Incoming SWIFT routing out to FED as CTR- Charges to be applied.
2. DRW- incoming DRC- debited to CTBCTWPT account and DRW sent out.- Charges are not to be applied and need a setup to waive the charges.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot do Manual waiver as DRW is auto created on release from FED Drawdown Queue.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |