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Unable to authorize the user defined event (Doc ID 2619150.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle FLEXCUBE Universal Banking - Version 3.4 and later
Information in this document applies to any platform.

Symptoms

On : 3.4 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
After saving the user defined transaction, system is not allowing to authorize the transaction and authorization button is disabled.

EXPECTED BEHAVIOR
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After saving the user defined transaction, system should allow to authorize the transaction


STEPS
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The issue can be reproduced at will with the following steps:
1. Trigger an user defined event transaction for a bill.
2. Ensure particular event_seq_no is missing in the user defined event tables.
3. Try to authorize the user defined event transaction.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot is not able to authorize the user defined event transaction and in turn they are not able to purchase the bill.

Cause

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In this Document
Symptoms
Cause
Solution
References


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