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Session Summary Shows Channel As Unknown After Applying Patchset 18.1.1.0.0 (Doc ID 2619559.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-------------------------
In Retail Login when we navigate to Session Summary we get Channel as Unknown for Android Logins.

EXPECTED BEHAVIOR
------------------------------
Session Summary should show the Channel as Mobile Application for Android Logins

STEPS
----------
The issue can be reproduced at will with the following steps:

1. Login through Android Mobile Application with any Retail User
2. Logout and Login through Internet Banking with the same Retail User
3. Go to Session Summary and Check - unknown is shown in front of channel

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are not able to see the proper channel from which they accessed the Application.

Changes

This is occurring after applying the Patchset 18.1.1.0.0

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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