My Oracle Support Banner

If Transaction Search Operation in Obdx Top Menu Bar Returns No Result, User's Screen Becomes Blank (Doc ID 2619999.1)

Last updated on DECEMBER 18, 2019

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In OBDX top menubar, there is a option to search transactions. If search key does not return any result, the screen becomes blank.

EXPECTED BEHAVIOR
-----------------------
Blank screen should not come.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In top menubar of OBDX screen, type 555 in search box.
2. Hit search icon.
3. Observe that blank page is coming.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.