My Oracle Support Banner

Book Transfer-During Bulk Cancellation, system is not capturing the Cancellation Request Date (Doc ID 2620911.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Banking Payments - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Cancellation request date in PBDOVIEW screen is missing after "Multiple transactions cancel" from PBSOVIEW screen


STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Go to PBSOVIEW screen
2. Select multiple transactions which are already processed
3. Click on cancel button
4  System launches PBDTRNCL screen where mandatory fields needs to be entered
5. Authorize the record in in PBDTRNCL screen
6. Go to PBDOVIEW screen and verify cancellation request date for processed transaction
7. All the details are there except cancellation request date in PBDOVIEW screen


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.