My Oracle Support Banner

Mobile Application is Throwing an Access Denied Error while Accessing the Quick Snapshot Option. (Doc ID 2620914.1)

Last updated on DECEMBER 26, 2019

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Mobile application is throwing an "Access Denied" exception when user clicked on the snapshot option.

ERROR
-----------------------
6T16:15:52.516+02:00] [OBDXServer11] [ERROR] [] [500.com.ofss.fc.app.Interaction] [tid: [ACTIVE].ExecuteThread: '21' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: XXXXX] [ecid: 0000dVKYCpJFg445zVP5iW0001Dp000Cgu,0:1] [APP: obdx.app.rest.idm] [partition-name: DOMAIN] [tenant-name: GLOBAL] Fatal thrown from Interaction close()[[
com.ofss.fc.infra.exception.FatalException: Unable to process request
at com.ofss.fc.app.Interaction.analyzeAndThrowException(Interaction.java:1304)
at com.ofss.fc.app.Interaction.close(Interaction.java:675)
at com.ofss.fc.app.Interaction.close(Interaction.java:617)
at com.ofss.digx.app.Interaction.close(Interaction.java:123)
at com.ofss.digx.app.sms.service.jwtoken.JWToken.create(JWToken.java:137)
at com.ofss.digx.appx.sms.service.jwtoken.JWToken.create(JWToken.java:108)



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.