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OBDX Throwing an System Error while Enabling the Alternative Login Option from Mobile App. (Doc ID 2620947.1)

Last updated on DECEMBER 26, 2019

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In mobile application, "Alternative login" option is not working properly and it is throwing system error while enabling alternative login.


ERROR
-----------------------
com.ofss.fc.infra.exception.FatalException: Unable to process request
at com.ofss.fc.app.Interaction.analyzeAndThrowException(Interaction.java:1304)
at com.ofss.fc.app.Interaction.close(Interaction.java:675)
at com.ofss.fc.app.Interaction.close(Interaction.java:617)
at com.ofss.digx.app.Interaction.close(Interaction.java:123)
at com.ofss.digx.app.sms.service.jwtoken.JWToken.create(JWToken.java:137)
at com.ofss.digx.appx.sms.service.jwtoken.JWToken.create(JWToken.java:108)


Changes


 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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