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Admin User is Unable to View The User Profile Maintenance Page on Internet Explorer Browser (Doc ID 2621894.1)

Last updated on DECEMBER 26, 2019

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

Admin User is unable to view screen on admin dashboard on click of user profile maintenance through internet explorer


EXPECTED BEHAVIOR
-----------------------

User should be able to view screen on admin dashboard on click of user profile maintenance through internet explorer

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1)Log into application through internet explorer -->login as admin
2)go to user profile maintenance --> On click of user profile maintenance -->not able view the screen

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view user profile maintenance screen on admin dashboard

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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