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User Opens Unread Mail In The Deleted Folder It Still Remains As Unread (Doc ID 2622699.1)

Last updated on AUGUST 23, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User opens unread mail in the deleted folder it still remains as Unread
 

EXPECTED BEHAVIOR
-----------------------
read mails should not be shown as unread mails

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Go to mailbox.
2.Go to section Deleted Mail.
3.When we open unread mail in the deleted folder it still remains as Unread.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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