Wrong Error Message Displayed When User Enters Wrong Username And/or Password In Mobile Application(Message Gets Replaced With Encoded Text) (Doc ID 2623197.1)

Last updated on JUNE 16, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Wrong Error Message when user enters wrong username and/or password in mobile application

When user enters username and password wrongly in mobile application, the spaces and "/" of the error "Invalid username and/or Password" are replaced with the encoding "Invalid Username and/or Password".


EXPECTED BEHAVIOR
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When user enters username and password wrongly in mobile application, error message should be displayed as "Invalid username and/or Password".

STEPS
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The issue can be reproduced at will with the following steps:

1- Access Mobile application -> Log in Screen.
2- Type Wrong Password or/and Username -> Click on Log in.

Changes

Cause

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