My Oracle Support Banner

More than One Bureau Requests Allowed On Same Date [Account->Bureau Tab] (Doc ID 2623939.1)

Last updated on MARCH 14, 2021

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
More than One Bureau Requests Allowed On Same Date

User reported an account with two credit bureau requests completed on the same date. User submitted a second request before the first request went to Completed status

EXPECTED BEHAVIOR
-----------------------
System should not allow submitting 2 requests on the same day when user submits a second request. This is incorrect considering system parameter value set for "DAYS_TO_PULL_CRB_REPORT"

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Open an active account
2. Go to Bureau tab
3. Submit the credit request.
4. Immediately submit the second request be fore the fist request completes.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.