My Oracle Support Banner

Wrong Accounts are Displayed on User Dashboard and Dropdown for Funds Transfer (Doc ID 2624190.1)

Last updated on JANUARY 02, 2020

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.1 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User is unable to view accounts which are mapped to his profile and the ones which are not mapped are visible on the dashboard and dropdown for funds transfer.

EXPECTED BEHAVIOR
-----------------------
The user should be able to view the accounts mapped to his profile

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to FCDB admin application
2. Navigate to account mapping
3. Map respective user accounts
4. Login to the FCDB application with the user whose account mapping is done

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot perform inquiry and funds transfer transactions for the accounts mapped under his profile.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.