Unhandled exception faced while Modification of customer category in STDCIF (Doc ID 2624454.1)

Last updated on JUNE 21, 2021

Applies to:

Symptoms

While attempting to modify the customer category of a customer in STDCIF Screen,

below error is faced

ERROR
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ST-OTHR-001 : Unhandled Exception

STEPS
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The issue can be reproduced at will with the following steps:
1. Query a customer in STDCIF screen.
2. Unlock the record and modify customer category
3. Save the record.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot modify customer category due to which loan disbursement is not possible leading to financial impact

Changes

Cause

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