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In E-Mail If Using OBDX Application In English, And Payee Name Is In Arabic, It Comes As Garbage Characters. (Doc ID 2626279.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Payee name coming as garbage in email notification, if using OBDX Application is in English.

Note- When using/logging in application in Arabic and payee name is in Arabic, it is coming properly in the email.


EXPECTED BEHAVIOR
-----------------------
Payee name should be displayed properly in email notification,


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login OBDX Application is in English language
2. Create a payee internal/domestic in Arabic
3. Initiate a payment to that payee
4. Initiation email will come in mail
5. Payee name is coming as garbage

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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