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In Mailbox, Count of Unread Emails Under Deleted Folder Is Not Present (Doc ID 2627577.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
In Mailbox, Count of unread emails under deleted folder is not present


EXPECTED BEHAVIOR
-----------------------
If there are any unread mails present under Deleted mails folder then it should be highlighted with the count same as inbox folder.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open transaction mailbox.
2. There are 8 unread emails.
3. Delete 2 emails without reading.
4. Deleted mail count is not available inside section "Deleted Mail".

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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