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ModifyCustAcc WS Issue (Doc ID 2628328.1)

Last updated on JANUARY 21, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.2 version, Production Support-SET

ACTUAL BEHAVIOR
--------------------------

During Modify Customer account Web-Service , linked reference number is not getting updated in Database but response is success.

EXPECTED BEHAVIOR
-----------------------------
In case Web-Service Response confirms successful save then related Database should be updated accordingly.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Post Modify customer account Web-Service request from external system.
2. Check the response XML and related table details.

BUSINESS IMPACT
-------------------------
Response showing successful modification but data not modified will give wrong picture to the end user.

Cause

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In this Document
Symptoms
Cause
Solution
References


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