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ECM 807 - Related Events Sections Is Missing In KYC Cases --> Relationship Tab (Doc ID 2628599.1)

Last updated on JANUARY 14, 2020

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

Related Events Sections is missing in KYC cases --> Relationship Tab

Steps to reproduce:
Login to FCCM Application
Select Financial Services Enterprise Case Management - Application for Enterprise Case Management module.
From Navigation List (In the upper left corner) select Enterprise Case Investigation click on Search cases.
Find a KYC Case = CA***
Click on Case ID link (CA***) and navigate to Relationship Tab
Verify available Sections

Cause

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In this Document
Symptoms
Cause
Solution
References


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