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iOS Push Notifications on iOS 13 not working (Doc ID 2629055.1)

Last updated on JANUARY 15, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.3.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

When Application attempting to send PUSH notification for iOS devices on iOS 13..
the following error occurs.

ERROR
-----------------------
Exception in sending APNS request. regId: {length=32,bytes=0x77c39f722bfd381deec3a3c6e2101031...484d7dd19d80fe50}
java.lang.RuntimeException: Invalid hex character: {
  at com.ofss.digx.helper.applepush.Utilities.charVal(Utilities.java:77)
  at com.ofss.digx.helper.applepush.Utilities.decodeHex(Utilities.java:64)
  at com.ofss.digx.helper.applepush.EnhancedApnsNotification.(EnhancedApnsNotification.java:63)
  at com.ofss.digx.helper.applepush.AbstractApnsService.push(AbstractApnsService.java:22)
  at com.ofss.digx.helper.applepush.ApnsServiceImpl.push(ApnsServiceImpl.java:1)
  at com.ofss.digx.helper.applepush.AbstractApnsService.push(AbstractApnsService.java:1)
  at com.ofss.digx.domain.ep.service.dispatch.APNSDispatcher.sendNotification(APNSDispatcher.java:101)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. register a device on iOS 13
2. for any PUSH notification which is generated
3. it fails with error mentioned above


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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