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Not Able To Unmap Accounts In User Account Access (Doc ID 2629202.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Unmap accounts in User Account Access,
the following error occurs.

ERROR
-----------------------
System cannot process this request currently. Please try later.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as Admin
2. Go to User Account Access > Search User > Click on it > Click Edit
3. Unmap 1 account > click on Next > Next > Confirm


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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