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Need System Level Error Messages In OFSLL Product (Doc ID 2629402.1)

Last updated on FEBRUARY 01, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

While sending account details through Web service, if there is a failure while processing the web service in the system due to invalid contract instrument,  generic error message is displayed.

e.g. error message: ORA-20000 | Unhandled package exception.

Instead of displaying generic Error message ORA-2000, system should display a valid error message like "Contract Instrument provided is not valid to process".

ERROR
-----------------------
20000| Unhandled package exception

STEPS
-----------------------
1. Send an Web service request to the OFSLL system with invalid contract instrument  

2. System displays error message  “20000| Unhandled package exception”

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, Users not able to understand the exact issue in the web service request.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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