My Oracle Support Banner

Downloaded PDF Statement Shows ? Symbol Instead Of Currency (Doc ID 2630092.1)

Last updated on JUNE 16, 2021

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
Downloaded pdf from view statement shows ? symbol instead of currency.

EXPECTED BEHAVIOR
-----------------------
Currency should be displayed in downloaded pdf.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as retail user
2. Go to account >> current and savings >> view statement
3. Download pdf



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.