My Oracle Support Banner

ST-ACCLSZ - Problem When Trying To Close Account From Function Id 1301 (Doc ID 2630109.1)

Last updated on FEBRUARY 02, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.3 version, Production Support-SET

User is trying to close an account from cash (1301).
Even though the account has balance system shows error message as " ST-ACCLSZ - Account with balance less than or equal to 0 can not be closed from this function."

This issue is coming for other branches as well.

ERROR
-----------------------
ST-ACCLSZ - Account with Balance less than or equal to 0 cannot be closed from this function.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to 1301
2. Query the account number
3. Try to close the account - error is thrown

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.