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Rebate is not getting Processed automatically : Payment posting failed due to Spread allocation (Doc ID 2630970.1)

Last updated on JANUARY 23, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

Finance charge for the vehicle loan is not getting rebated automatically. Also if a payment is posted on this account system fails with error message "payment cannot post because all the spread buckets are not on the contract". Account has the spread buckets as per the contract instrument. 

EXPECTED BEHAVIOR
-----------------------
System should auto rebate for finance charge when payoff payment is posted on the account

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Post a payoff payment on the pre-compute account (Payment amount should not include Finance charge)

2. Verify System post rebate transaction on the account.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users not able to pay off the account.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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