Mobile Application Crashes When Trying to Login After Password Change After Applying Patchset "22.214.171.124.0"
(Doc ID 2632252.1)
Last updated on JANUARY 30, 2020
Applies to:Oracle Banking Digital Experience - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 18]
Information in this document applies to any platform.
When attempting to login into OBDX Mobile Application after changing the Password, the app is getting crashed
and the following error occurs.
The issue can be reproduced at will with the following steps:
1. Login into OBDX Mobile App (Android/ios) and go to Change Password Screen
2. Enter Old and New Passwords correctly and submit.
3. "Password Successfully Changed" Message is Displayed. Click on Login button below it.
4. App Crashes with the Error as mentioned above
The issue has the following business impact:
Due to this issue, users cannot login into the application after changing the password.
No change to Environment/Product/Account/Hardware causes this issue.
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