Accounting entries of Receivable liquidation are pending as unauthorized even though the LQ Contract is authorized in LQDTRONL Screen (Doc ID 2633715.1)

Last updated on JUNE 21, 2021

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Authorizing receivable liquidation in LQDTRONL screen does not completely authorize the accounting entries
Entries are pending as unauthorized in daily log for many days

EXPECTED BEHAVIOR
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Authorization should completely mark the accounting entries as authorized and move the past records to history table

STEPS
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The issue can be reproduced at will with the following steps:
1. Perform receivable liquidation and authorize
2. Check if all accounting entries belonging to the saved liquidation reference are authorized


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, balances of GLs that are involved in receivable liquidation are not updated since they are not authorized thus having financial impact.

Changes

Cause

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