My Oracle Support Banner

Accounting entries of Receivable liquidation are pending as unauthorized even though the LQ Contract is authorized in LQDTRONL Screen (Doc ID 2633715.1)

Last updated on JANUARY 30, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Authorizing receivable liquidation in LQDTRONL screen does not completely authorize the accounting entries
Entries are pending as unauthorized in daily log for many days

EXPECTED BEHAVIOR
-----------------------
Authorization should completely mark the accounting entries as authorized and move the past records to history table

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Perform receivable liquidation and authorize
2. Check if all accounting entries belonging to the saved liquidation reference are authorized


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, balances of GLs that are involved in receivable liquidation are not updated since they are not authorized thus having financial impact.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.