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Customers Dont Receive PUSH Notifications On iOS Devices Though OBDx Shows Status As Successful (Doc ID 2634826.1)

Last updated on FEBRUARY 10, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

 PUSH Notifications are not being delivered to Customer's iOS Devices. in OBDX table DIGX_EP_ACN_LOG_B , status of message suggest it is successfully sent 

Changes

Configuration related to all PUSH notifications is maintained in below table

Query which can be used to fetch configuration details 

select * from digx_fw_config_all_b where category_id = 'DispatchDetails'

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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