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Payment transactions posted before the charge off date are getting allocated to ADV_CHGOFF (Doc ID 2635408.1)

Last updated on FEBRUARY 11, 2020

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

Payment transactions posted before the charge off date are getting allocated to ADV_CHGOFF. 

EXPECTED BEHAVIOR
-----------------------

System should post the payment allocations transactions date before charged-ff date to normal ADV and only post the payment transactions date after charge off to ADV_CHGOFF.

STEPS
-----------------------
The issue can be reproduced using the following steps:

1. Migrate an charged-off account with Payment transactions dated before account charged off

2. Verify the transaction allocations under customer service --> Transaction History --> Transactions Tab.

3. Payment transaction posted before charge off date getting allocated to ADV_CHGOFF

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, Payment allocations not getting posted to correct bucket

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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