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Advance Prepayment : Amount Due Grid Is Empty, Error On Allocatel payment for a back value dated contract (Doc ID 2635598.1)

Last updated on FEBRUARY 05, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In the screen CIDPYMNT  making a payment for a back value dated contract by selecting the "Advance Installment Payment" checkbox and then selecting the date from "Payment Due Till Date" then pressing populate due.

The Component Details Grid the value for Amount Due is empty, Total amount  put it in the settlement amount field and press allocate the error is thrown of "Failed to process the request".


Cause

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In this Document
Symptoms
Cause
Solution
References


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