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FCCM:Alert Export Not Working (Doc ID 2639780.1)

Last updated on FEBRUARY 17, 2020

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

On : 8.0 version, Product Suite

ACTUAL BEHAVIOR
---------------
FCCM:Alert Export not working

We are not able to export alert details in excel, post exporting we are getting empty excel.

 

[UMMLOG] Feb 5,20 20:26:20 : [LOGGER]/web/weblogic_ofsaa/Oracle/Middleware/Oracle_Home/user_projects/domains/base_domain_1/applications/ofsaa8.ear/ofsaa8.war/formsFramework/formsrenderer/templates/GeneralExcelTemplate.xml (A file or directory in the path name does not exist.)
java.io.FileNotFoundException: /web/weblogic_ofsaa/Oracle/Middleware/Oracle_Home/user_projects/domains/base_domain_1/applications/ofsaa8.ear/ofsaa8.war/formsFramework/formsrenderer/templates/GeneralExcelTemplate.xml (A file or directory in the path name does not exist.)
at java.io.FileInputStream.open0(Native Method)
at java.io.FileInputStream.open(FileInputStream.java:212)
at java.io.FileInputStream.<init>(FileInputStream.java:152)
at java.io.FileInputStream.<init>(FileInputStream.java:104)

Cause

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In this Document
Symptoms
Cause
Solution


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