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While user attempting to login again, getting error SM-00005 - User already logged in. (Doc ID 2639840.1)

Last updated on MARCH 05, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 to 12.3 [Release 12]
Information in this document applies to any platform.

Symptoms

When attempting to Log off and relogin to Flexcube, the following error occurs.

ERROR
-----------------------
SM-00005


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. LogOff to system
2. Login to system

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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