Admin is Unable to set Limit-Check in System Rules
(Doc ID 2639991.1)
Last updated on FEBRUARY 18, 2020
Applies to:
Oracle Banking Digital Experience - Version 18.3.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to set Limits Check-in System Rules by Admin,
the following error occurs.
ERROR
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Ensure to define a limit package for consolidated touchpoints under each entity.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into an application with admin user
2. Navigate to system rules
3. Enable the Limit check and try to save the changes then it throws an error.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, admin users cannot maintain the system rules.
Changes
There are no changes in the environment,product,account and hardware that trigger the problem.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |