Banking Support - MOS Improvements - Guided Problem Definition - Oracle FLEXCUBE Universal Banking
(Doc ID 2640942.1)
Last updated on MARCH 27, 2021
Applies to:Oracle FLEXCUBE Universal Banking
Information in this document applies to any platform.
This document describes the guidelines for capturing problem definition in a structured fashion depending on the MOS SR Category/Version for quicker analysis and resolution.
Following document contains SR logging guidelines to collect problem specific information.
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