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New Mailbox Subject added from back end, but not populated for existing usergroup. (Doc ID 2641436.1)

Last updated on MARCH 02, 2020

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

A new mailbox subject is added from back end for new user group subject mapping. These are coming properly on new user group subject mapping screen.

However these newly added subjects are not visible on existing user group subject mapping screen.

EXPECTED BEHAVIOR
-----------------------
The entries made from back end should be visible for existing user group subject mapping also.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as Admin user.
2. Select User Group Subject Mapping and click on Create.
3. The entries made from back end can be seen on screen under Mapping details.
4. Search mapping details for a group code.
5. View for a mapping code. The values entered earlier from back end are not visible here.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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