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FT-CUST02 -Standing Instruction failed for Customer with Media as Mail (Doc ID 2641922.1)

Last updated on MARCH 02, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.2 version, Production Support-SET , Production Environment , Standing Instruction

Standing instruction issue


User is getting error while trying to create new standing instruction id SIDTRONL.


ERROR
-----------------------
FT-CUST02 - Error Message Not Found For The Error Code FT-CUST02



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Pick up a Customer having multiple address maintained
2. Try create a SI COntract
3. Validate the Message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create a SI Contract

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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