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Message With Special Character In Ext Ref No Remains In INIT And Querying Message Gives Error (Doc ID 2642348.1)

Last updated on MARCH 04, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.1.0.0.0 version, Implementation Support

Special Characters cases message not moving out and remains in INIT and on GUI getting message like


ERROR
-----------------------
“Entered data is incorrect”


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Inject a transaction with special characters in Ext Ref no
2. Validate in MSSPMBRW and navigate to detail screen


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Txn remains in INIT and can not be processed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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