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System Is Not Triggering RETN EVENT When Outward Cheque Return Is Done From ‘6560’ Screen (Doc ID 2642778.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms


System is not triggering RETN EVENT when outward cheque return is done from ‘6560’ screen


Simulation steps followed

1)Key in CLDFNPRD screen and query for CGOD product
2)Navigate to Event tab to check the RETN event mapped to product code CGOD
3)key in 6514 screen to input outward cheque transaction
4)Save and authorize the 6514 transaction
5)Key in 6560 screen to input the Outward return cheque transaction
6)Save and authorize the transaction
7)Copy the outward return transaction reference number
8)Key in the reference number in CGDQUERY screen
9)Navigate to accounting entries tab
10)System is triggered REVR event

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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